Overview
HotJupiter ("we", "us", "our") provides instant website creation services for South African small businesses. We are committed to protecting your privacy and complying with the Protection of Personal Information Act (POPIA) of South Africa.
What We Collect
- Business information: Your business name, type, location, services, and contact details that you provide during the website creation process
- Contact details: Your name, email address, and phone number for invoicing and support
- Payment information: Processed securely by Yoco - we do not store your card details
- Website content: Text, logos, and images generated for your website
How We Use Your Information
- Website creation: To build, host, and maintain your business website
- Communication: To send you your website link and important updates via WhatsApp or email (with your consent)
- Support: To provide customer service and respond to your requests
- Invoicing: To issue receipts and manage your account
🔒 Data Security
- Secure hosting: Your website is hosted on enterprise-grade infrastructure with SSL encryption
- Payment security: All payments are processed by Yoco, a PCI-DSS compliant payment provider
- No selling of data: We never sell, share, or monetize your personal information
- AI processing: We use AI to generate website content - your data is processed securely and not used to train AI models
WhatsApp Communications
If you opt in to receive WhatsApp messages from us:
- We will send you your website link and important updates
- You can reply STOP at any time to unsubscribe
- We comply with Meta's WhatsApp Business policies
- Message frequency is limited to essential communications only
Your Rights Under POPIA
You have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your data (subject to legal requirements)
- Object to processing of your data
- Lodge a complaint with the Information Regulator
Data Retention
- Website content: Retained for as long as your website is active
- Account information: Retained for 5 years after last activity for legal/tax purposes
- Payment records: Retained as required by South African tax law
Third-Party Services
We use the following trusted service providers:
- Yoco: Payment processing (South African company)
- Vercel: Website hosting and delivery
- Domains.co.za: Domain registration (if applicable)
- WhatsApp (Meta): Business messaging (with your consent)
Contact Us
For privacy-related questions or to exercise your rights, contact us:
- WhatsApp: +27 63 661 8703
- Email: privacy@hotjupiter.co.za
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes via email or WhatsApp. The "Last updated" date at the top indicates when the policy was last revised.